Support & documents

The app is in Russian for now; the English interface is in preparation. Screenshots show the Russian interface, and button names in the text are given in English.

1. 1

   Open “About the app”

   Tap “Profile”, the last tab at the bottom of the screen. Scroll down to the “Data & app” block and tap “About the app”. This is where you'll find the FAQ, a way to contact the developer, and the documents. The app version is shown at the top of the screen, under the name “Zarok”.

   

2. 2

   Read the FAQ

   Tap “FAQ”. All the questions are open at once, and each answer is shown under its question.

3. 3

   Message the developer

   Tap “Message the developer”. In the “Message” field, describe what happened or what you'd like to suggest, up to 2000 characters. Tap “Send”. Your messages and the developer's replies go into the same conversation, and the replies are signed “Developer”. A person replies, not an AI service.

   

4. 4

   Wait for a reply

   We usually reply within 1–2 days. While the conversation is open, new replies load about every half minute. If the sheet is closed, the “About the app” row in Profile shows a “new support reply” label, and “Message the developer” shows “New reply”. Open “Message the developer” to read the reply.

5. 5

   If there's no conversation, write by email

   If there's no conversation, an “Open email” button appears instead. The address support@zarok.app and the text of the email are filled in for you, and you send the email yourself. When the conversation is working, the “Write by email” link under the message field does the same thing.

6. 6

   Delete the conversation

   Under the message field, tap “Delete conversation”. The app will ask you to confirm: tap the same button again. The conversation is erased from our server. Messages the developer has already received are not deleted with this button.

7. 7

   Open the terms and privacy documents

   In “About the app”, choose “Terms of use”, “Disclaimer”, or “Privacy”. The documents open inside the app. At the bottom of “Terms of use” and “Privacy”, there's an “Open as a page in the browser” button: it opens the same version on the zarok.app website. “Privacy” also has an “Account deletion page” button.

8. 8

   Subscription terms and restoring a purchase

   You subscribe to “Zarok Plus” through Google Play. The “Subscription terms” and “Privacy” links are at the bottom of the “Zarok Plus” screen. If you've made a purchase but access hasn't opened (for example, on a new phone), go to Profile → the card with your name → your name or photo → “Assistant & subscription”, and tap “Restore purchases”. The button appears when purchases are available on this phone. If your subscription was bought through Google Play and is active, “Manage subscription” is there too, with the note “Billing and renewal in Google Play” underneath it.

9. 9

   Reset your data or turn off statistics

   Profile → “Data & sync”. To erase your data, tap “Reset data…”, select the sections or “Reset everything”, then select “Yes, I understand: this data can't be brought back” and tap the reset button. Its label shows what will be deleted. Before that, export your data with the “Export” button: deleted data can't be restored. If sync is on, the reset sheet has a “Delete account” option. On the same screen, there's a “Usage statistics” switch: when you turn it off, the collected counters are deleted, and new ones are not recorded.

10. 10

    Your first time with the assistant

    Open “Assistant” in the bar at the bottom of the screen. If it's not there, you'll find it in Profile, in the “More sections” list. Without a subscription, the “Zarok Plus” plans open right away: choose the one you want and subscribe through Google Play. Once access is open, the assistant shows its terms: read the full text, tap “Continue”, select “I'm 14 or older” (ages 14 to 17 need a parent's permission) and “I consent to my requests being processed using AI”, then tap “Turn on the assistant”. You can withdraw your consent: Profile → the card with your name → your name or photo → “Assistant & subscription” → “Withdraw AI consent”.

11. 11

    Ask the assistant to add something

    In the “What should we plan?” field, type a task, or tap the microphone icon (it's there if your phone can recognize speech) and dictate it. “Stop” ends the recording. The text appears in the input field: check it and send it. Examples of what the assistant records: “Add 10 minutes of breathing to my morning ritual at 07:00” (a ritual step; if you don't have a ritual course, the assistant will remind you to create one in Courses); “Workout on Mondays and Thursdays at 19:00, 60 minutes” (an event); “Breakfast at 08:30, 80 g oatmeal and 2 eggs” (a meal); “I'm starting a Stretching course for 15 days, at 07:00” (a course). Plan wording may vary when the AI service is used. The question “What's on today?” gets a summary of your day from the app's data, without going to the AI service.

12. 12

    Attach a text file

    The paperclip icon attaches text files (for example, .txt, .csv, .json, or .md), up to five in one message. The assistant reads the first 20,000 characters of each file. It doesn't read images, PDFs, or Office documents: such files are rejected.

13. 13

    Check the plan and tap Apply

    The assistant doesn't save anything right away: it shows a “What will change” list, where every entry is checked. Keep the ones you want and tap “Apply” (with the count, if more than one is selected). “No thanks” cancels the plan. If an entry will replace an existing one, a checkbox “I confirm replacing existing data” appears: without it, “Apply” won't work. If a similar entry already exists, the assistant will warn you. Your calendar doesn't change until you tap “Apply”. If you applied something by mistake, the undo option is in Profile, in the “Last change” card, and it's available for 24 hours.